At Cleaners Kensington, the safety of our clients, their properties, and our cleaning teams is central to everything we do. We operate as a fully insured cleaning company and follow robust safety procedures so that every visit is carried out with professionalism, care, and compliance. This page explains how our public liability insurance, staff training, use of personal protective equipment, and structured risk assessments work together to protect you and your premises.
Choosing an insured cleaning company is essential for peace of mind. Cleaners Kensington holds comprehensive public liability insurance tailored to the cleaning sector. This cover is in place to provide financial protection in the unlikely event of accidental damage to your property or injury to a third party arising from our work.
Our public liability insurance is reviewed regularly to ensure that the level of cover remains appropriate for the size and nature of our operations. We keep policy documentation up to date and available for inspection upon request, so that you can be confident you are working with a responsible and transparent service provider.
Insurance is not only a legal or contractual requirement; it is also a key part of our duty of care to clients. By maintaining appropriate cover, we ensure that any unforeseen incidents can be managed swiftly, fairly, and professionally, with minimal disruption to you.
Public liability insurance is designed to protect both our clients and our company if something goes wrong during cleaning. While our teams work carefully and follow strict procedures, accidents can happen. Public liability insurance is there to address scenarios such as accidental damage to fixtures, fittings, or personal belongings, as well as certain types of injury to visitors or occupants that may be linked to our activities.
Our policy aligns with the services we provide, including domestic and commercial cleaning. We work closely with reputable insurers and keep them informed about changes in our services or operating methods, ensuring our cover stays aligned with real-world risks. This proactive approach reflects our belief that an insured cleaning company should go beyond minimum requirements.
A strong safety culture starts with well-trained staff. Every cleaner at Cleaners Kensington undergoes a structured induction programme before working on client premises. This training covers safe use of cleaning products and equipment, correct manual handling techniques, understanding and following risk assessments, and safeguarding client confidentiality and security.
Beyond induction, we deliver ongoing refresher training to keep our teams up to date with best practice and regulatory changes. Supervisors carry out regular on-site checks to ensure procedures are being followed correctly, and any issues are addressed quickly through coaching and additional training where needed.
We emphasise that safety is a shared responsibility. Staff are encouraged to report hazards, near misses, and concerns without hesitation. This open reporting culture helps us identify patterns, improve our processes, and prevent incidents before they occur.
Cleaners Kensington supplies appropriate personal protective equipment to all staff and trains them in correct use, maintenance, and disposal. Depending on the task, this may include protective gloves for handling chemicals and waste, masks or respirators where airborne particles or strong vapours may be present, eye protection when there is a risk of splashes, and aprons or protective clothing to reduce contact with contaminants.
Our PPE policy is based on risk assessments for specific tasks and environments. We do not rely on PPE alone; it is part of a wider system of control that includes safe working methods, equipment maintenance, and the careful selection of cleaning products. Staff are instructed never to bypass PPE requirements and to request replacements immediately if equipment is damaged or unsuitable.
We also follow strict hygiene protocols, including handwashing and sanitisation routines before, during, and after work. These practices help to protect both our team members and the occupants of the properties we service, reducing the risk of cross-contamination and the spread of illness.
Our risk assessment process is at the heart of how we manage safety on every job. Before beginning regular work at a new property, we review the layout, identify potential hazards, and consider who might be affected and how. This may include slips and trips, electrical risks, access and egress issues, and the presence of vulnerable people or sensitive equipment.
For each identified hazard, we determine appropriate control measures, such as using particular tools or methods, restricting certain products, or scheduling tasks at specific times to minimise disruption. These assessments are documented and communicated to the cleaning team in clear and practical terms.
Risk assessments are not static documents. We review them whenever there is a change in the environment, the tasks carried out, or the products and equipment used. Staff are encouraged to contribute feedback from their day-to-day experience, helping us to refine and improve controls continually.
In addition to insurance, training, PPE, and risk assessments, we carefully select the cleaning products and equipment used by our teams. We follow manufacturer guidance and safety data sheets, and we store and transport chemicals in accordance with relevant safety standards.
Where possible, we choose lower hazard products that still deliver effective cleaning performance. Our teams are trained never to mix chemicals, to label containers correctly, and to use appropriate dilution methods. All equipment, such as vacuum cleaners, floor machines, and extension poles, is inspected regularly and removed from service if any safety concern is identified.
Safety and insurance at Cleaners Kensington are not box-ticking exercises; they are embedded into how we plan, deliver, and review our services. By operating as a fully insured cleaning company, investing in thorough staff training, providing suitable PPE, and applying a structured risk assessment process, we aim to create a consistently safe, reliable, and professional experience for every client.
When you invite our team into your property, you can be confident that we are prepared, protected, and committed to working in a way that safeguards people, possessions, and premises at all times.
Trust our cleaners Kensington to give you excellent services at even more excellent prices! Call us and book the best deal!
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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